A key member of your team has expressed his intention to resign, and you don’t want to lose him. Should you visit a job portal or one of those job search engines to look for a replacement, or should you make a counter offer? If you feel less inclined to take the job posting route, there are steps you have to take before making that counter offer.
Talk to the resigning employee
This serves a dual purpose: to express your regret over his decision, and to find out his reasons for resigning. What are his views on the job, his coworkers, and the company? These bits of information will help you move on to the next step.
Identify his concerns
After talking to the employee, you’ll have a clear idea of his reasons for resigning. Study these carefully: do they have to do with money, career growth opportunities, the workplace environment, work relationships, or personal matters?
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